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Testimonials
Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"sales and service were very nice, helped me out after i made a mistake trying to fix my bike, really good experience"
By: Anonymous    PINEVILLE, NC
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"The service department always goes above and beyond when I bring my motor in for service. They are trustworthy. I rely on them when it comes to keeping my motor serviced. Thank You!"
By: Marvin    Mount Holly, NC
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"I purchases a bike there last year because I love the bike but the overall experience was BAD BAD and I said I will probably never shop there again BUT I was very surprise when I stop by this week, they have new crew memembers who actually recognized when I walk in, they were very helpful and every associate said Hello, how nice this is what the dealer it was missing before and now Im lokking to purchases another bike from this guys. Thank You to all managers who make this changes."
By: Julio    Charlotte, NC
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"Recently I needed the rear tire replaced on my bike. I took the wheel with the new tire to Performance and arrived 10 minutes before they opened. The staff were busy placing bikes on display outside and they asked if they could help me. I told them what I needed and that I was ok to wait on them to open. They told me it wasn't a problem at all and to go on inside. I was shocked because that just doesn't happen most places anymore. They ushered me back to the service area where the guys took the wheel and new tire and told me to wait in the show room a few minutes. They weren't kidding! I left there with the new tire on the wheel just a minute or two after they opened! TALK ABOUT GREAT SERVICE!!!! I was highly impressed. Thanks to all the guys who helped me that day, you guys are the greatest! "
By: Anthony    Charlotte, NC
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"Bought a used GSXR 600 k6. Bike is awsome. I enjoy it very much. sales people are very friendly and very polite. Will come back when it comes to buying gear or another bike. Only issue I had was bike had after market sprockets that changed the gearing and the speedometer readout was off due to different sprockets. I wish I was told of this during purchase so it could have been taken care of. A service report of what has been done to the bike would have been nice as well. "
By: travis    concord, NC
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"I have owned numerous cycles and atv/utvs over the years, while i have not made a new purchase of one lately I always need parts for the ones I own. I have never had the positive experience and willingness to go the extra mile as i have had with Performance. Go see David in parts for all your needs. Everyone there is always ready to try and help."
By: Tim    Rock Hill, SC
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By: Chris    Fort Mill, SC
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"This was my first motorcycle purchase. Needless to say I had lots of questions for Jason Pinger (Sales Associate). I can summarize my experience with Jason in one word, OUTSTANDING! Jason offered me the time and attention that was needed over the course of several weeks to make a buying decision that I was comfortable with. He has since followed with me on several occasions, which I found to be extremely refreshing. The level of extraordinary customer care began with Heather Watts (receptionist) and was been maintained through the buying process and beyond. Anyone looking for a good bike at a fair price, I highly recommend contacting Jason Pinger at Ricky Hendrick Performance Honda in Pineville, NC. "
By: Daryl    Austell, GA
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"I've bought 2 bikes in the past year from Performance and by far HANDS DOWN THE BEST DEALERSHIP!! Jason Cornelison and Jacob (in service) have been nothing but helpful with both my purcheses as well as my parts and service needs..... ATTN CONSUMERS---- just go streight to Performance dont get hasseled from anyone else !!!! You guys are AWESOME !!! KEEP IT UP !! "
By: KEVIN     CHARLOTTE, NC
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"Jason Pinger made me feel as though he cared about my experience rather than how much money he or the dealership would make. He guided me to a much more suitable bike for me than the one I was looking at. I am very happy with my bike and very appreciative of how Jason handled the deal."
By: Tommy    Statesville, NC
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"I recently bought my second motorcycle from Hendrick Performance Honda Suzuki. I bought a 2012 Victory Cross Country. I cannot say enough about the service that I recieved both times from the sales staff and service department. It is always a pleasure to do business with them."
By: Pat    York, SC
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"Can't say enough about the awsome service we got from all of you. Lisa And I were so happy getting the deal and the bike we wanted. Thanks to Mr.Wrench, Mr. Pinger, and everyone involved. Best service ever. Can't thank you all enough."
By: Chad    charlotte, NC
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"I purchased a 2005 Victory from Jason Pinger on the internet I was nervous not being able to see it or touch it Jason assured me it was 10 I had it shipped and when it arrived it was a 10 it is a real pleasure to do business with such a professional group I would recommend this dealership to anyone looking for a bike "
By: Bryan    lynnwood, WA
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"I purchased a 2005 Victory from Jason Pinger on the internet I was nervous not being able to see it or touch it Jason assured me it was 10 I had it shipped and when it arrived it was a 10 it is a real pleasure to do business with such a professional group I would recommend this dealership to anyone looking for bike "
By: Bryan    lynnwood, WA
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"Uno de los mejores dealers del area, no tienen a nadie que hable espanol pero todos son muy amigables y si eres bilingue tu experiencia sera mucho mejor, Jason is the best at the dealer, the service dept is great, parts dept. it was ok not a lot of items on stock and very limited XL halmets. overall my experience was great and I Love my Yamaha Roadstar 1700 Thanks Graciasssssssssssss"
By: Julio    Charlotte, NC
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"I came in on a Monday not knowing the dealership was closed needing a new tube for my kids dirtbike. Ken Helms was there servicing some equipment and instead of telling me to come back the next day when they were open, went ahead and fixed the wheel for me. This is a great customer service which is hard to find these days. Thank you Sincerely, Mike Knabenshue"
By: Mike    Indian Land, SC
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"In June 2011 my Wife and I went to Performance to look at possibly upgrading our 1988 GL1500 Goldwing for a newer one. We looked at a used one and the new 2012 models. The sales people there were very helpful and answered all our questions but there was no pressure at all. They let me test drive the 2012 Goldwing and I knew it was going to be mine! I told them what I was willing to pay and they made it work. No pressure, no games just good service. They didnt have a Blue Wing in the shop so they sent one of their guys all the way to Lumberton, NC to pick one up for us. The next morning it was ready and we signed papers and bought some accessories. It didnt take long for them to install them for us either. The service department went over every inch of the bike with me and explained how and where to check fluids and stuff. Wow is all I can say! What a great bunch of folks at Performance. I love my bike and I will continue to go back for parts and service. GRADE A+ Thanks Guys and Gals! Roger Charlotte, NC"
By: Roger    Charlotte, NC
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"I will just start by saying,the staff at perfofmance honda is awesome.I broke down along I77,flat tire.It was already 6 PM. I called at least a dozen shops within 50 miles.and no one would help me.Luckly I called these guys.Ken Helms,Shop foreman.Not only did he come and get me in his own personell vehical.But he stayed around 4 hours late to help me out.And one other guy Im sorry i forgot your name,but you know who you are.This was our first bike trip of the year.If it wasnt for these two employees.our trip would have been ruined.I only wish that other dealerships were as helpfull as these guys are.Thanks performance honda and thanks ken and ?.. MATT DUNZ"
By: Anonymous    marlinton, WV
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"Jacob and his team are the best around! This could be a bad thing though as he keeps my bike in such great running condition that it is always better than before so I have no need to get a new bike. The last service (including a new chain and sprockets) has left my bike better than it was when I first purchased it - and it was brand new then! "
By: Anonymous    Belmont, NC
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"The experiance was great! Staff was very knowledgable about the Quad we purchased. PAIN FREE PURCHASE!!! Thank You all so much!!!!"
By: Anonymous    charlotte, NC
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"Jason was Very helpful and so were the guys in Parts. Purchase was pressure free and such a joy to experiance. We will be back to buy our next entertaining peice of garage furniture =) Jason got us in and out in no time at all. See you guys next year for our next one!!!!"
By: Cory    Charlotte, NC
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"Picked up my 08 1250 Bandit yesterday. Love the bike and was very satisfied with your dealership. Milton and Jason are real good folks to deal with. Will recommend them to my buddies."
By: Matt    Clyde, NC
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"I just wanted to thank Jacob and the service staff for the world class attitude they showed with respect to an issue I had when I got my 2008 Goldwing serviced last week and had tires put on it. MY GPS was working when I brought it in but it did not work anymore when I picked it up. Jacob willingly had the service staff take a look at it and found that a fuse was blown. He not only fixed the fuse but also replaced the grommets on the side cover over the battery compartment, all as a courtesy to me. I know he was not sure that their service worked caused the fuse to blow but he still recognized the repeated service business I give the dealership and reacted accordingly. I know where all my service will be done from now on! Thanks to Jacob and the service gang. "
By: Jim    Fort Mill, SC
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By: Jim    Fort Mill, SC
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"2007 vtx 1800c.great bike at greater price.thanks"
By: Anonymous    eden, NC
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"My customer experience with Hendrick each time I have visited has been amazing in the sales area. Your sales people have provided personal service, and a lot of very good information regarding my motorcycle as well as safety accessories."
By: Mark    Charlotte, NC
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"Excellent buying experience from start to finish. Everyone was extremely helpful and friendly throughout the entire experience. Special Thanks to Milton and Kelly for getting me on the road so quickly. Not only did I get the best price on the internet but I got service and assistance that will make sure I come back and refer you to my friends. Thank You!"
By: Steve    Chapin, SC
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"We looked at all different types of bikes all around NC. We visited serveral dealerships but could not be more pleased with the staff at Performance. We were never discouraged about any part of our purchase nor talked down to. Rick's knowledge and expertise were well worth the 2 hour drive. We are pleased to have purchased our bike here. We also recommended the dealership to another friend looking to purchase a bike. She could not have been more please with her service and she was alone. Thanks to all and we will definitly return for another bike. "
By: Tammy    High Point, NC
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"I brought in an older ATV for service at 4pm on a Mon. By 10am Tue they had serviced, replaced parts and called me to tell me it was ready. It was like a new machine. So I took them a second ATV. Same deal. One day service, great people, reasonable prices and they didn't sell me anything I didn't ask for. They will get my repeat service business - and be my first choice when I purchase next - Thanks! "
By: Rob    Charlotte
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"After having an extremely disasterous experience in purchasing new replacement tires for my 4 wheeler on the internet, Bob and Jason listened with empathy and then helped solved my problem. They did a great job in finding the correct replacements and Jason provided a deliverly on the installation that resulted in a better deal than I got on the internet. Lesson Learned: Check Performance first, and then if necessary, go internet shopping however, my guess is that will not be necessary....thanks guys... for a great experience. You and your entire staff are a delight. "
By: randy    fort mill, SC
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"After going to another dealer, I was impressed with the kindness and knowledge of the staff here. I won't buy another bike or parts from any other dealer but Performance Honda!!!"
By: Ryan    Charlotte, NC
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By: Jake    Waxhaw, NC
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"MY EXPERIENCE WITH PERFORMANCE HONDA WAS PLEASING FROM START TO FINISH. I HAD BEEN TO ANOTHER LOCAL DEALER AND SPENT SEVERAL HOURS WITHOUT CLOSING THE DEAL ON A NEW VTX 1300R. I WENT EXPECTING ANOTHER RUN AROUND, IT WAS NOT THAT AT ALL. RICK WAS VERY NICE AND CUT THE NORMAL SALES CHASE, WE HAD A DEAL IN LESS THAN 30 MINUTES!! KELLY IN FINANCE WENT OUT OF THE WAY TO HELP WITH THE PURCHASE. DAVID IN PARTS IS VERY INFORMED AND HELPFUL. PERFORMANCE HONDA WILL HAVE MY BUSINESS IN THE FUTURE. HOWARD JOHNSON, WAXHAW, NC "
By: HOWARD    WAXHAW, OR
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"I worked with Todd Moore, mostly over the phone. I was in a bind with a four wheeler i didnt want any more...Todd helped me out, i got the bike of my dreams. since i live in Greensboro, i didnt want to drive to Charlotte for nothing, so we worked it out on the phone and everything went as planned when i got there. i will do all my business with Performance from now on."
By: Phillip    Greensboro, NC
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"Great store, never been dis satisfied with anything purchased there! Been supplying me and my riding buddies with parts, bikes and accessories for 6 years!"
By: Jimmy    charlotte, NC
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"I HAVE HAD MY 2008 GOLDWING PREMIUM AUDIO,IN THE NEW METALLIC RED, FOR 4 WEEKS NOW AND HAVE OVER 1200 MILES ON IT NOW. I ONLY GET TO RIDE ON EITHER SATURDAYS OR SUNDAYS I LOVE THE COMFORT OF THIS MACHINE. I HAVE OWNED HONDA MOTORCYCLES FOR OVER 40 YEARS. THIS IS THE BEST ONE EVER. "
By: WALTER    CLOVER, SC
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"I had outstanding service. Your dealership really went the extra mile to get me the four wheeler I wanted. I have reccomended you guys to all of my friends. I know you have had at least one sell from my reccomendations. Rick was an outstanding salesman who went above and beyond."
By: patrick    charlotte, NC
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"I recently had performance mods done to my hayabusa at your dealership and would like to thank charly in service for the incredible job he did the bike gained 20HP.I would like to thank david in parts for his help thanks again!!"
By: matthew    gastonia, ND
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"If you are looking for a bike all I can say is call Performance and ask for MILTON! If he dosent have it he will get it for you! Milton, Jason, Kelly Jo and the rest of the guys at Performance are miles ahead of the competition in providing top notch sales and service. Thanks again Performance! Im lovin' my new M109R!"
By: Anonymous    Charlotte, NC
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"I like the quick in and out service from the sales Dept. (Milton). Milton is just to the point. Thanks alot for your buisness and being straight up with me. Thanks for the quick run down from the service department.I will do buisness again."
By: Jason    Fort Lawn, SC
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"I moved to NC from Philadelphia in March and did most of my shopping online. Performance Honda had the best response to my internet requests. They were prompt, professional, and they did what they said they'd do. I'd recommend them to anyone."
By: John    Charlotte, NC
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"Performance Honda Suzuki of Charlotte is by far the best motorcycle dealer in this area. I have purchased my last two motorcycles from them and no one else can compare to their customer service. Jason and Milton treated me very well and made sure I was happy with my purchase. They actually went above and beyond. I also purchase all of my apparel there due to the service I receive from the parts department especially David, he's the best. If they do not have what you are looking for, he will get it for you. I have been to other dealers in the area and they don't compare to Performance. Tony, you have a great staff. I would also like to thank you all for providing giveaways for the Carolina Dymes charity ride/cookout for Avon Walk for Breast Cancer and allowing us to have our car/bike wash at your location. Thanks for the continued support. Keep up the good work. You will always have my business. "
By: KEISHA    CHARLOTTE, NC
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2005 Suzuki
74084
Great Bike, Don't Be Scared!
May 21, 2013
1984 Honda
74082
Great Collectable
May 21, 2013

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