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Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.


"I just wanted to thank Jacob and the service staff for the world class attitude they showed with respect to an issue I had when I got my 2008 Goldwing serviced last week and had tires put on it. MY GPS was working when I brought it in but it did not work anymore when I picked it up. Jacob willingly had the service staff take a look at it and found that a fuse was blown. He not only fixed the fuse but also replaced the grommets on the side cover over the battery compartment, all as a courtesy to me. I know he was not sure that their service worked caused the fuse to blow but he still recognized the repeated service business I give the dealership and reacted accordingly. I know where all my service will be done from now on! Thanks to Jacob and the service gang. "
By: Jim    Fort Mill, SC
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"2007 vtx 1800c.great bike at greater price.thanks"
By: Anonymous    eden, NC
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"My customer experience with Hendrick each time I have visited has been amazing in the sales area. Your sales people have provided personal service, and a lot of very good information regarding my motorcycle as well as safety accessories."
By: Mark    Charlotte, NC
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"Excellent buying experience from start to finish. Everyone was extremely helpful and friendly throughout the entire experience. Special Thanks to Milton and Kelly for getting me on the road so quickly. Not only did I get the best price on the internet but I got service and assistance that will make sure I come back and refer you to my friends. Thank You!"
By: Steve    Chapin, SC
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"We looked at all different types of bikes all around NC. We visited serveral dealerships but could not be more pleased with the staff at Performance. We were never discouraged about any part of our purchase nor talked down to. Rick's knowledge and expertise were well worth the 2 hour drive. We are pleased to have purchased our bike here. We also recommended the dealership to another friend looking to purchase a bike. She could not have been more please with her service and she was alone. Thanks to all and we will definitly return for another bike. "
By: Tammy    High Point, NC
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"I brought in an older ATV for service at 4pm on a Mon. By 10am Tue they had serviced, replaced parts and called me to tell me it was ready. It was like a new machine. So I took them a second ATV. Same deal. One day service, great people, reasonable prices and they didn't sell me anything I didn't ask for. They will get my repeat service business - and be my first choice when I purchase next - Thanks! "
By: Rob    Charlotte
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"After having an extremely disasterous experience in purchasing new replacement tires for my 4 wheeler on the internet, Bob and Jason listened with empathy and then helped solved my problem. They did a great job in finding the correct replacements and Jason provided a deliverly on the installation that resulted in a better deal than I got on the internet. Lesson Learned: Check Performance first, and then if necessary, go internet shopping however, my guess is that will not be necessary....thanks guys... for a great experience. You and your entire staff are a delight. "
By: randy    fort mill, SC
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"After going to another dealer, I was impressed with the kindness and knowledge of the staff here. I won't buy another bike or parts from any other dealer but Performance Honda!!!"
By: Ryan    Charlotte, NC
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By: Jake    Waxhaw, NC
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"MY EXPERIENCE WITH PERFORMANCE HONDA WAS PLEASING FROM START TO FINISH. I HAD BEEN TO ANOTHER LOCAL DEALER AND SPENT SEVERAL HOURS WITHOUT CLOSING THE DEAL ON A NEW VTX 1300R. I WENT EXPECTING ANOTHER RUN AROUND, IT WAS NOT THAT AT ALL. RICK WAS VERY NICE AND CUT THE NORMAL SALES CHASE, WE HAD A DEAL IN LESS THAN 30 MINUTES!! KELLY IN FINANCE WENT OUT OF THE WAY TO HELP WITH THE PURCHASE. DAVID IN PARTS IS VERY INFORMED AND HELPFUL. PERFORMANCE HONDA WILL HAVE MY BUSINESS IN THE FUTURE. HOWARD JOHNSON, WAXHAW, NC "
By: HOWARD    WAXHAW, OR
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"I worked with Todd Moore, mostly over the phone. I was in a bind with a four wheeler i didnt want any more...Todd helped me out, i got the bike of my dreams. since i live in Greensboro, i didnt want to drive to Charlotte for nothing, so we worked it out on the phone and everything went as planned when i got there. i will do all my business with Performance from now on."
By: Phillip    Greensboro, NC
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"Great store, never been dis satisfied with anything purchased there! Been supplying me and my riding buddies with parts, bikes and accessories for 6 years!"
By: Jimmy    charlotte, NC
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"I HAVE HAD MY 2008 GOLDWING PREMIUM AUDIO,IN THE NEW METALLIC RED, FOR 4 WEEKS NOW AND HAVE OVER 1200 MILES ON IT NOW. I ONLY GET TO RIDE ON EITHER SATURDAYS OR SUNDAYS I LOVE THE COMFORT OF THIS MACHINE. I HAVE OWNED HONDA MOTORCYCLES FOR OVER 40 YEARS. THIS IS THE BEST ONE EVER. "
By: WALTER    CLOVER, SC
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"I had outstanding service. Your dealership really went the extra mile to get me the four wheeler I wanted. I have reccomended you guys to all of my friends. I know you have had at least one sell from my reccomendations. Rick was an outstanding salesman who went above and beyond."
By: patrick    charlotte, NC
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"I recently had performance mods done to my hayabusa at your dealership and would like to thank charly in service for the incredible job he did the bike gained 20HP.I would like to thank david in parts for his help thanks again!!"
By: matthew    gastonia, ND
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"If you are looking for a bike all I can say is call Performance and ask for MILTON! If he dosent have it he will get it for you! Milton, Jason, Kelly Jo and the rest of the guys at Performance are miles ahead of the competition in providing top notch sales and service. Thanks again Performance! Im lovin' my new M109R!"
By: Anonymous    Charlotte, NC
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"I like the quick in and out service from the sales Dept. (Milton). Milton is just to the point. Thanks alot for your buisness and being straight up with me. Thanks for the quick run down from the service department.I will do buisness again."
By: Jason    Fort Lawn, SC
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"I moved to NC from Philadelphia in March and did most of my shopping online. Performance Honda had the best response to my internet requests. They were prompt, professional, and they did what they said they'd do. I'd recommend them to anyone."
By: John    Charlotte, NC
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"Performance Honda Suzuki of Charlotte is by far the best motorcycle dealer in this area. I have purchased my last two motorcycles from them and no one else can compare to their customer service. Jason and Milton treated me very well and made sure I was happy with my purchase. They actually went above and beyond. I also purchase all of my apparel there due to the service I receive from the parts department especially David, he's the best. If they do not have what you are looking for, he will get it for you. I have been to other dealers in the area and they don't compare to Performance. Tony, you have a great staff. I would also like to thank you all for providing giveaways for the Carolina Dymes charity ride/cookout for Avon Walk for Breast Cancer and allowing us to have our car/bike wash at your location. Thanks for the continued support. Keep up the good work. You will always have my business. "
By: KEISHA    CHARLOTTE, NC
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